Salesforce ha annunciato l'acquisizione di Fin, la societ� di assistenza clienti AI gi� nota come Intercom, per 3,6 miliardi di dollari. L'operazione punta a rafforzare Agentforce, la piattaforma enterprise per agenti AI autonomi, con tecnologia gi� collaudata sul campo

Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.

Salesforce Signs Definitive Agreement to Acquire Fin

Deal set to be one of the biggest sales of an Irish-founded tech firm

Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to…