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Salesforce is buying Fin, formerly Intercom, for $3.6 billion to strengthen its AI customer service ambitions and Agentforce platform.
Jun 15, 2026 13:46 EDT
Image via DepositPhotos.com
Salesforce today announced that it has reached an agreement with customer support software company Fin to buy the company for around $3.6 billion. Salesforce expects the transaction to close in the fourth quarter of its fiscal year 2027, and the acquisition will not change its financial guidance previously announced on May 27.
