SynopsisSalesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to expand options for deploying AI agents in customer service. Customers will be able to integrate these agents with their existing systems. The deal is expected to conclude in the fourth quarter of Salesforce's fiscal year 2027.Salesforce said on Monday it had acquired autonomous AI agent platform Fin for about $3.6 billion.The deal strengthens Salesforce's Agentforce platform, as technology firms compete to roll out usage-basaed autonomous digital workers across enterprises.Following completion, Salesforce and Fin will expand options for deploying AI agents in customer service, allowing customers to incorporate them with existing systems, the companies said.The deal is expected to close in the fourth quarter of Salesforce's fiscal year 2027, and no change is expected to the company's forecast and capital return program. ...moreElevate your knowledge and leadership skills at a cost cheaper than your daily tea.Subscribe Now
Salesforce to buy AI agent platform Fin for about $3.6 billion - The Economic Times
Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to expand options for deploying AI agents in customer service. Customers will be able to integrate these agents with their existing systems. The deal is expected to conclude in the fourth quarter of Salesforce's fiscal year 2027.
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