Salesforce announced its $3.6 billion acquisition of Fin, an AI customer service platform offering multi-channel query resolution through advanced AI agents.
Fin was formerly known as Intercom
Jun 16, 2026
01:18 pm
What's the storySalesforce, the leading cloud-based software company, has announced its decision to acquire Fin, an artificial intelligence (AI) customer service platform.
The deal is worth a whopping $3.6 billion and comes just days after Salesforce announced layoffs in its AI, Mulesoft and Marketing Cloud divisions.
Salesforce acquires AI customer service platform Fin for $3.6 billion | TechCrunch
Salesforce reportedly in talks to acquire Fin for $3.6 billion in AI customer service push
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Salesforce acquires Fin, formerly Intercom, for $3.6bn
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Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses…
Salesforce reportedly plans to acquire AI customer service company Fin for $3.6 billion, adding to its aggressive 2025…
Salesforce to acquire customer service automation startup Fin for $3.6B - SiliconANGLE
Salesforce on Monday announced the acquisition of AI software maker Fin for $3.6 billion. Salesforce stock rose amid a broad…
Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen…
Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with…
