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Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
Businesses are accelerating their agentic offerings for enterprises as competition heats up.
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thenextweb.com
Salesforce acquires Fin, formerly Intercom, for $3.6bn
Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.
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morningstar.com
Salesforce Signs Definitive Agreement to Acquire Fin
Salesforce Signs Definitive Agreement to Acquire Fin
