Software da Fin opera via chat ao vivo, e-mail, WhatsApp, mensagens de texto, telefone e Slack

Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.

Salesforce reportedly plans to acquire AI customer service company Fin for $3.6 billion, adding to its aggressive 2025 acquisition strategy including

Deal set to be one of the biggest sales of an Irish-founded tech firm

Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to…