Support bot maker claims its AI agents can resolve three-quarters of customer queries without human help

Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.

Salesforce reportedly plans to acquire AI customer service company Fin for $3.6 billion, adding to its aggressive 2025 acquisition strategy including

June 15 : Salesforce on Monday said it will buy autonomous AI agent platform Fin for about $3.6 billion, bolstering its Agentforce offering as the business software provider…

Salesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentforce platform. The acquisition aims to…

Salesforce on Monday announced the acquisition of AI software maker Fin for $3.6 billion. Salesforce stock rose amid a broad market rally.

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Support bot maker claims its AI agents can resolve three-quarters of customer queries without human help

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate…

Salesforce shares gain after announcing a $3.6 billion acquisition of Fin to enhance AI-driven customer service across its CRM platform.

Salesforce to acquire customer service automation startup Fin for $3.6B - SiliconANGLE

Salesforce announced its $3.6 billion acquisition of Fin, an AI customer service platform offering multi-channel query resolution through advanced AI agents.

Salesforce ha annunciato l'acquisizione di Fin, la societ� di assistenza clienti AI gi� nota come Intercom, per 3,6 miliardi di dollari. L'operazione punta a rafforzare…