Alat otomatis yang digunakan Ford ternyata tidak seahli para teknisi veteran. Perusahaan kemudian merekrut kembali para pekerja senior.

"Mistakenly we thought that by just introducing artificial intelligence ... that would produce a high-quality product.”

The automaker tried the technology for automated quality control, but it was unable to detect enough problems.

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift,…

Lantaran menyesal, Ford kembali merekrut 350 engineer, termasuk mantan karyawan.