Carmaker Ford Motor said the company found it necessary to bring in hundreds of veteran engineers to deal with stubborn quality-control problems, after automated systems failed to live up to its expectations.
The company has hired some 350 veteran engineers over the past three years to deal with quality issues and retrain its automated systems, the company told journalists on a call that was reported by Bloomberg.
The firm said human oversight was critical to a sharp rise in the quality of its vehicles, as ranked by a new index released by JD Power.
Image credit: Ford
Quality control
