WhatsApp Set To Start Charging Businesses For Customer Messages From October 1

Meta, the parent company of WhatsApp, is set to begin charging businesses for certain messages sent through the WhatsApp Business Platform from October 1, 2026, a move expected to affect Nigerian companies that rely heavily on the platform for customer service and transactional communications The pricing change was disclosed by Meta in a WhatsApp Business Platform pricing update published in July 2026, in which the company announced that charges for certain service and utility messages would resume from October 1.

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