By
Dennis Musau
Technology Correspondent
Nation Media Group
Kenyan businesses face higher costs to interact with customers online as Meta begins charging for messages firms send on WhatsApp in response to customer queries.
WhatsApp Business is a standalone version of the popular messaging application designed for small business owners to connect with customers.
By
Dennis Musau
Technology Correspondent
Nation Media Group
Kenyan businesses face higher costs to interact with customers online as Meta begins charging for messages firms send on WhatsApp in response to customer queries.

Meta will begin charging businesses for certain WhatsApp service messages from October 1, 2026, potentially raising digital…

Businesses that rely on WhatsApp to communicate with customers will face a new operating cost from October 1, 2026, as Meta…

From October 1, 2026, WhatsApp Business Platform will charge per message. Learn how these new WhatsApp Business charges affect…

Meta, the parent company of WhatsApp, is set to begin charging businesses for certain messages sent through the WhatsApp Business…

Meta to Charge Businesses for WhatsApp Messages from October 1

Businesses using Meta’s WhatsApp Business Platform will begin paying for certain messages sent to customers from October 1, 2026,…

WhatsApp Business to Charge businesses for customer service messages

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