Businesses that rely on WhatsApp to communicate with customers will face a new operating cost from October 1, 2026, as Meta begins charging for service messages sent through the WhatsApp Business Platform.

WhatsApp Business is a standalone version of the popular messaging application designed for small business owners to connect with customers.

Meta, the parent company of WhatsApp, is set to begin charging businesses for certain messages sent through the WhatsApp Business Platform from October 1, 2026, a move expected to…