Ford Motor Company has acknowledged that its push to replace experienced human workers with artificial intelligence (AI) backfired, forcing the American automaker to rehire hundreds of veteran engineers to fix automated quality control issues. According to a recent report by Bloomberg, over the past three years, Ford has brought back more than 350 retired or laid-off senior technical specialists, affectionately called ‘gray beards’ inside the company, to lead physical quality reviews.

Ford is rehiring experienced engineers, including former employees, after its AI systems underperformed, boosting quality rankings and cutting costs in the process.

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift,…

Lantaran menyesal, Ford kembali merekrut 350 engineer, termasuk mantan karyawan.