The American automaker had to hire back quality inspectors because AI couldn't match their experience.

"Mistakenly we thought that by just introducing artificial intelligence ... that would produce a high-quality product.”

The automaker tried the technology for automated quality control, but it was unable to detect enough problems.

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift,…