“We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers that have been with us through many product cycles,” a Ford exec said.

Ford admitted its AI couldn't replace experienced engineers and rehired 350 veterans, then climbed to No 1 in JD Power's quality ranking for the first time in 16 years.

‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift,…