Some pensioners have resorted to sleeping outside the SASSA office in Athlone, in the hope of getting assistance the next day.
The South African Social Security Agency (SASSA) Athlone Local Office has officially resumed full operations, bringing an end to the service disruptions caused by the recent security guards' strike.
The strike stemmed from a disagreement between security staff and the company contracted by SASSA.
The agency said: "Beneficiaries can now access all standard social grant services during regular weekday business hours."
Despite the full reopening, the main branch continues to experience high traffic, resulting in extended wait times and long queues.
