CoastConnect Chooses Calix Agent Workforce After Investing Early in Organizational Readiness So Teams Can Put AI To Work Faster
After leveraging the Calix platform to deliver differentiated experiences across markets—driving 20 percent residential subscriber growth in 18 months—CoastConnect invested in organizational readiness so their teams can activate secure agentic workflows faster and realize value sooner on Calix One
Calix, Inc. (NYSE: CALX) today announced that southern Mississippi electric cooperative CoastConnect is investing in Calix Agent Workforce™ Cloud to accelerate the delivery of exceptional experiences across residential, business, and community markets. Working closely with award-winning Calix Success™, they aligned their data and teams to streamline adoption of secure agentic workflows and see quicker returns on their investment. With this strategic foundation in place, CoastConnect is positioned to leverage AI on the AI-native Calix One™ platform to compete and win in any market.
CoastConnect has repeatedly turned new growth strategies into measurable business outcomes with Calix. By adopting SmartHome™ to deliver differentiated experiences, the cooperative achieved 20 percent residential subscriber growth in 18 months. They also increased CommandIQ® mobile app engagement 60 percent with automated provisioning, billing, and subscriber self-service. Beyond residential growth, CoastConnect has strengthened their small business market with SmartBiz™—reaching 20 percent of their first-year goal in weeks—while extending SmartTown® public Wi-Fi to 42 locations across 29 communities, enabling secure experiences across every market they serve.
