Conexon Connect Chooses Calix Agent Workforce Cloud To Advance 79 NPS and Scale Their Go-to-Market Strategy
As a subsidiary of rural fiber broadband leader Conexon—which has helped secure more than $2 billion in federal, state, and local grants and subsidy funding for FTTH projects, supporting fiber deployments nationwide—Conexon Connect is investing in secure agentic AI from Calix to deliver exceptional subscriber experiences that win markets
Calix, Inc. (NYSE: CALX) announced today that Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, is leveraging Calix Agent Workforce™ Cloud on the AI-native Calix One™ platform to scale their growth across residential, business, and multi-dwelling unit (MDU) markets.
Since first partnering with Calix in 2021, Conexon Connect has grown rapidly from the ground up, scaling over five years, with current projects across Colorado, Florida, Georgia, Kentucky, Louisiana, Mississippi, and Missouri expected to deliver broadband access for nearly 500,000 rural Americans. They have paired that growth with exceptional subscriber loyalty, earning a Net Promoter Score℠ (NPS®) of 79—more than double the typical broadband industry average. Conexon Connect has leveraged the Calix platform to deliver differentiated experiences to residential subscribers with SmartHome™—including parental controls, secure connectivity, and outdoor Wi-Fi—and has driven adoption through targeted upgrade campaigns, personalized marketing, and data-driven subscriber engagement strategies. By adopting Agent Workforce Cloud on the Calix One platform, Conexon Connect will now scale and accelerate these winning strategies through secure collaborative AI workflows.
