An Ontario Superior Court judge has struck down a rule that blocks travellers from sharing the outcome of passenger complaints made to the country’s transport regulator.
An Ontario Superior Court judge has struck down a rule that blocks travellers from sharing the outcome of passenger complaints made to the country’s transport regulator.
The ruling Wednesday found that regulations barring travellers from disclosing the result of complaints on matters ranging from accessible travel to compensation for a cancelled flight violate Canadians’ Charter rights to freedom of expression.
Court strikes down confidentiality clause for air travel complaints process | CBC News
Court upholds FCCPC’s powers to probe airline ticket pricing
Court upholds FCCPC's power to probe airline ticket pricing
Court affirms FCCPC's powers to probe airline ticket pricing complaints - Businessday NG
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The CAA accepted it breached principles of the law related to accuracy and disclosure.
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"The law does not support this kind of approach," the court ruled.
