Few topics spark as much debate right now as the "agentic shift" in coding. Instead of writing code line by line, developers orchestrate software creation through AI agents.

Salesforce is now putting its own numbers behind that shift. In a post by Srinivas Tallapragada, Salesforce's head of engineering, the company says it has moved its entire development organization to agentic workflows. They rolled out Anthropic's Claude Code across the whole company as the main AI agent and gave every developer unlimited tokens to use it.

For April 2026, Salesforce reports a sharp efficiency jump compared to the same month last year. Completed work items per developer rose 50.8 percent. Merged pull requests per developer climbed 79 percent.

An ML-based "Effective Output Score" designed to measure the actual value of shipped code improved by 151.3 percent. None of these numbers can be independently verified.

More output, fewer incidents