Something fundamental is shifting in how enterprises operate. “Forty percent of enterprise applications will be integrated with task-specific AI agents by the end of 2026, up from less than 5% in 2025, according to Gartner®.”1 As adoption accelerates, the industry is realizing the full value of agentic AI depends as much on the underlying operational fabric as it does on the agents themselves. According to Informatica’s recent survey of 600 global data leaders, 57% cite data reliability as their top barrier to scaling, while 3 in 4 organizations acknowledge that governance needs to grow alongside adoption.
Salesforce is the complete operating system for the Agentic Enterprise. With our four-layer platform — made up of context, work, agency, and engagement — Salesforce provides the essential infrastructure that gives agents the context, control, and trust to operate at scale. Our Agentforce 360 Platform helps to ensure that organizations don’t just deploy AI but possess the operational fabric to boost productivity, increase efficiency, and unlock growth in ways never before possible.
The quarter’s biggest breakthroughs include Headless 360 — our most ambitious architectural shift yet — expanded strategic partnerships with NVIDIA and Google Cloud, and more.
