AI adoption is surging and intelligence is now abundant. However, the context and trust to turn that intelligence into reliable work are still scarce.
To take action across the enterprise, agents and humans need the same foundation, built on context, workflows, controls, governance, orchestration, and trust. Without these things, tech investments don’t deliver expected results. To take just one example, a recent PwC survey found that 87% of operations and supply chain leaders at U.S. companies say that poor data quality has hampered progress in achieving value for digital initiatives.
The Salesforce platform provides that foundation wherever work happens — through our Customer 360 apps, Agentforce, Slack, and Headless 360.
Product updates:
Agentic Advisor: Salesforce’s new suite of agentic capabilities, built natively on Agentforce for Financial Services, enables wealth advisors to leverage autonomous AI agents that handle routine work across the client lifecycle, including meeting preparation, summaries, and updating records. This frees advisors to spend more time with clients, build deeper relationships, and deliver personalized guidance at scale. GA now.
