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Foodpanda Philippines has rolled out more than P62 million in incentives for its delivery riders since March, as rising fuel prices linked to the Middle East conflict continue to drive up costs for gig workers. The food delivery platform says the incentives were distributed through “add-on incentive quests” that allowed riders to earn additional payouts by completing a target number of deliveries throughout the day. Unlike the regular weekly incentive system, the add-on quests did not require riders to meet conditions such as minimum attendance or acceptance rates beyond completing delivery targets. Around 95 percent of its active riders participated in and completed the incentive program, Foodpanda said. These incentives form part of Foodpanda’s broader “Panda-Malasakit Project,” which combines support programs for riders, customers and merchant partners as fuel and transport costs remain elevated nearly three months into the Middle East conflict. “Since rolling out these add-on incentive quests in March, we’ve seen how these initiatives can help support our riders’ day-to-day operations while providing more flexible earning opportunities on the platform,” says Ron Sanders, rider experience lead at Foodpanda Philippines. Separately, Foodpanda also launched a Labor Day campaign, in which the company matched all customer tips made through the app on May 1. That campaign generated more than P1.2 million in in-app customer tips, resulting in total rider payouts of P2.4 million. Foodpanda riders say the incentives have helped offset rising daily expenses. “Malaking tulong para sa amin na may dagdag incentives kasi may pandagdag sa pang-gas at pang-araw-araw na gastos, (The additional incentives are a big help because they help cover fuel and daily expenses.)” Foodpanda rider Hervie Agustin said. Foodpanda currently operates in 192 cities and municipalities nationwide. Apart from Foodpanda, Grab Philippines also unveiled in April a P350-million assistance package for drivers and riders that included fuel discounts, commission rebates and delivery incentives. —Logan Kal-El M. Zapanta
