The Cyclosporiasis outbreak illustrates an unusual crisis management challenge: what two organizations should do and say when faced with the same crisis.

Taco Bell’s response to a parasitic outbreak offers crisis management lessons for companies confronting questions about the safety of their products.

Taylor Farms, headquartered in Salinas, California, stands as one of the nation’s largest producers of fresh-cut vegetables, bagged salads.

Nearly 7,000 cases of cyclosporiasis have been reported across the country