While the use of AI frees up time, Glean found, workers end up using that extra time to fix its mistakes — or simply ship products they can’t stand behind.

While the use of AI frees up time, Glean found, workers end up using that extra time to fix its mistakes — or simply ship products they can’t stand behind.

Bosses push staff to use AI, then credit the machine. Researchers call it the AI penalty, and workers say it is costing them promotions and raises.