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As workers’ roles change faster than they can be trained, many are relying on artificial intelligence tools to cover their skills gaps, with potentially detrimental consequences, according to a July 15 report from employee training platform TalentLMS.
“AI is blurring the line between learning and doing,” shifting how employees build skills, Dimitris Tsignos, CEO of TalentLMS’s parent company Epignosis, noted in a press release. While AI helps employees complete work they aren’t trained to do, employees are getting the work done without developing skills they need to grow with their roles, the research found.
A June survey of 1,200 employees in the U.S. ages 25-64 revealed that 41% said their role has evolved faster than their company’s ability to train them. Almost 6 in 10 reported using AI tools at least sometimes to complete tasks they weren’t trained to do, and 29% said they’ve delivered work they couldn’t fully explain if asked how they did it.
Of concern, nearly half (47%) said they keep quiet about not knowing how to do something, most often because they were expected to figure things out on their own (50%) or didn’t want to appear incompetent (49%), according to the report.
