AI can save time, but experts warned that relying on it without critical thinking could weaken essential workplace skills.
Artificial intelligence has become a fixture in many workplaces, helping employees draft documents, conduct research, summarise meetings and automate routine tasks.
However, experts cautioned that using AI more frequently does not necessarily translate into higher productivity.
Ziyanda Gxuma, Scrum Master at Strider Digital, said organisations and employees should shift their focus from how often they use AI to whether it is genuinely improving the quality and efficiency of their work.
"Using a tool daily does not necessarily mean you're being productive," Gxuma said.
