Ford Motor Co. is re-emphasizing human expertise to combat persistent quality issues, bringing in hundreds of veteran engineers to train its AI systems. This strategic shift, moving beyond AI alone, is already yielding significant financial benefits through reduced warranty claims and recall costs. While AI is a valuable tool, Ford acknowledges the irreplaceable depth of knowledge held by experienced engineers in achieving superior product quality.

Ford ha richiamato 350 ingegneri esperti dopo aver constatato che intelligenza artificiale e sistemi automatizzati non riuscivano a garantire la qualit� desiderata. I veterani…

It is a shift that comes as Ford returns to the top of J.D. Power's initial quality rankings among mainstream brands. The improvement reflects changes not only...