For every hour an employee spends getting a useful output from artificial intelligence, they spend another hour making it usable, a Glean survey found.

AI is automating more than a quarter of digital work, but employees are spending hours managing the technology, creating new bottlenecks.

Passive use of artificial intelligence to complete certain tasks may erode workers’ confidence in the long-term, according to a recent study, even if it boosts productivity.

Productivity gains lost as staff spoon-feed AI and correct its cock-ups

For every hour an employee spends getting a useful output from artificial intelligence, they spend another hour making it usable, a Glean survey found.

Workers are spending an average of 6.4 hours a week — almost a full working day — "botsitting" AI, pushing some to look for an exit, researchers say.