Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.

There were more than 130,000 incidents of people reporting issues with Verizon's services around 1:11 pm ET, according to Downdetector.

Verizon Wireless is experiencing a widespread outage Wednesday, prompting responses from emergency management teams in New York City and D.C.