ByDavid Phelan,
Senior Contributor.
Verizon experienced an outage across the U.S. that started soon after 12 p.m. Eastern time Wednesday. The carrier has now apologized to its customers and says the problem is over. Here’s the latest news, Verizon’s advice, and an offer of free doughnuts from Krispy Kreme.
Verizon said the outage was over soon after 10 p.m. Eastern, meaning it lasted around 10 hours. The company apologized (as reported here on Forbes) and said that it would provide account credits to customers who have been affected.
On a technical note, since many smartphones can also make phone calls over wi-fi, you might have expected that workarounds would come into effect, but as the New York Times reported, this also seemed to be down. “Some customers complained online that their service was briefly restored, only to lose it again,” it commented.
