A multilingual voice AI agent for ecommerce lets you take orders, answer product questions, and upsell shoppers entirely over the phone in any of your supported languages. In this guide you'll assemble a Vapi-driven sales bot, connect it to Shopify via API, and add OpenAI-powered conversation plus Google Cloud Text-to-Speech for truly multilingual responses.
What is a voice AI sales agent? It is an automated conversational system that interacts with customers through spoken language, answering queries, guiding purchases, and completing transactions without human intervention.
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