Government measures to reduce or eliminate commissions on a number of ATM and e-banking transactions have benefited clients but have hurt the banks’ bottom line.
The Ministry of Finance had estimated that the measures, which include eliminating fees on ATM withdrawals from third banks and on tax, insurance and utility bill payments, as well as limiting fees on bank transfers of up to €5,000, would likely cost banks some €150 million.
National Bank has reported income from fees dropped 21% in 2025 and is set to drop even further this year, as the government’s measures were enacted in successive stages last year.
Piraeus Bank said it lost some €50 million in income, while Alpha lost considerably less and Eurobank said higher overall business volume made up for the losses.
