Salesforce enhances Slackbot with connectors to the entire platform ecosystem
Salesforce Inc. today announced new updates for Slackbot, the company’s personal artificial intelligence agent in Slack, giving it full access to every part of the Salesforce ecosystem.
“Slackbot can now reason over your entire Salesforce platform, so anything you can do in Salesforce, you can simply now do through Slackbot, just by asking,” Chief Marketing Officer of Slack Ryan Gavin told SiliconANGLE in an interview.
Slack is a wholly owned subsidiary of Salesforce and serves as a chat and collaboration layer for the company’s customer relationship management data, allowing customers quick access to customer records and team communications through various integrations. Now, with enhanced generative AI capabilities within Slackbot, those integrations are becoming even more conversational than before.
Although originally launched as a simpler bot, Salesforce revamped it into an enhanced AI assistant with deeper data connections during Dreamforce 2025.
