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Salesforce
is bolstering its Slack app with generative artificial intelligence to help users find relevant information and sort through the mountains of communication chaos.
After announcing plans in October to bring generative AI to Slackbot, its virtual assistant, Salesforce said on Tuesday that it will become available to Business+ and Enterprise+ Slack subscribers.
“Because it lives inside Slack, Slackbot understands your conversations, files, channels, and the people you work with,” the company said in a blog post. “It only sees what you can see, always respecting your permissions and access controls.”
