Senior Director, Risk at Visa sub-Saharan Africa, Irene Auma, speaks with Emma Okonji about the findings of the Visa Stay Secure Survey, unpacking what Nigeria’s AI shopping boom means for payment security, why consumer trust in digital payments remains high despite rising fraud exposure, and how Visa is building the infrastructure to keep Nigerian consumers safe in an increasingly agentic digital economy. Excerpts:
Can you tell us about the Visa Stay Secure campaign and survey as it relates to Nigeria?
Visa’s Stay Secure campaign is about empowering Nigerian consumers with the knowledge and tools to transact confidently. The survey findings of the Visa Stay Secure Survey as it relates to Nigeria, shows that Nigerian consumers are among the most digitally active in Africa. Nearly 88 per cent use Artificial Intelligence (AI) to shop. That adoption demands equally strong security infrastructure.
Trust in digital payments remains high in Nigeria, with over 96 per cent of respondents trusting digital payments, even as fraud exposure rises. That trust must be earned and protected. Fraud prevention is a shared responsibility. Banks, government, payment providers, and consumers all have a role. Visa provides the technology layer.
