Meta said businesses will be able to define when humans should step into conversations, creating a hybrid model where routine queries are automated while complex issues are handled by staff.
By
Dennis Musau
Technology Correspondent
Nation Media Group
Kenyan businesses using WhatsApp, Instagram and Facebook now eye a sales boost as Meta rolls out artificial intelligence-powered agents that can text customers, recommend products and close purchases on behalf of employees.
Meta rolls out Meta Business Agent globally on WhatsApp, Instagram, and Messenger
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Meta's AI business agent now available globally on WhatsApp
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Meta's AI agent for WhatsApp Business is now available globally | TechCrunch
Meta launches AI ‘business agent’ for daily operations
Meta Rolls Out AI Agent for Enterprises Globally
Meta enters enterprise AI race with new business agent
Meta has announced that Business Agent, formerly known as Business AI, is rolling out globally to businesses on WhatsApp,…
Meta has taken another major step in its artificial intelligence push with the launch of the Meta Business Agent, an AI-powered…
The Meta Business Agent will be included in the company's Meta One paid subscription offerings.
Meta has launched its AI-powered agent for WhatsApp Business worldwide, aiming to transform the platform into a workflow solution…
More than 1 million businesses are already using the tool, which Meta plans to move behind a paid subscription in the coming…
LONDON, June 3 : Meta Platforms on Wednesday unveiled an artificial intelligence agent aimed at helping businesses carry out…
