Facebook, Instagram, and whatsapp users may now face AI customer Agent when they have issues or seevice inquiries.
June 19, 2026
Zuckerberg
By Juliet Umeh
Facebook, Instagram, and whatsapp users may now face AI customer Agent when they have issues or seevice inquiries.
That is as Meta, their parent body has introduced a new artificial intelligence solution, the Meta Business Agent, designed to help businesses of all sizes engage customers 24/7, automate services, and scale operations across WhatsApp, Messenger and Instagram.
Meta has taken another major step in its artificial intelligence push with the launch of the Meta Business Agent, an AI-powered…
Meta said businesses will be able to define when humans should step into conversations, creating a hybrid model where routine…
Meta has launched its AI-powered agent for WhatsApp Business worldwide, aiming to transform the platform into a workflow solution…
The Meta Business Agent will be included in the company's Meta One paid subscription offerings.
Meta has announced that Business Agent, formerly known as Business AI, is rolling out globally to businesses on WhatsApp,…
WhatsApp will charge businesses for using its AI agent based on token usage
