An urgent investigation has been launched following a violent incident in KwaNdengezi, where an e-hailing driver was attacked and female passengers harassed by armed security guards, sparking outrage among transport stakeholders.

KwaZulu-Natal MEC for Transport and Human Settlements, Siboniso Duma, has ordered an urgent investigation into a violent incident in KwaNdengezi Township, west of Durban, where an e-hailing driver was allegedly attacked and female passengers harassed and intimidated by armed security guards.

The incident, which was captured on video and circulated on social media, has sparked outrage among transport stakeholders and government officials.

According to Duma, the provincial government received distress calls from the leadership of the KZN e-Hailing Council on Tuesday night after footage emerged showing security guards allegedly hired by the KwaNdengezi Taxi Association confronting an e-hailing driver who was transporting female passengers.

In the video, the armed guards are seen brandishing firearms and allegedly ordering the driver to remove the women from the vehicle.