Writing post-mortem root-cause summaries is time-consuming and inconsistent. Junior SREs miss contributing factors. Senior SREs write summaries that vary in depth and structure. Zero-shot LLMs produce verbose, generic output that does not follow SRE conventions.
Fine-tuning a small model on real incident data produces structured, concise summaries that follow your organisation's format at a fraction of the cost of a large model.
Why This Approach
Diffrent type of approaches and what you get:
Manual SRE writing : Inconsistent, time-consuming, expertise-dependent
