NewsWorld newsEasyJetItaly's Autorità Garante della Concorrenza e del Mercato says easyJet presented customers with a distorted picture of what they were actually paying for baggage07:55, 28 May 2026Italy's antitrust authority has opened a formal probe into a major UK airline over alleged unfair commercial practices.‌The case against British ultra-low-cost carrier easyJet is focused on how the airline structures and presents baggage fees on its website and mobile app.‌Italy's Autorità Garante della Concorrenza e del Mercato (AGCM) said on Tuesday, May 26, that passengers were routinely given a distorted picture of what they were actually paying as the airline bundled checked baggage and sports equipment for round trips as the automatic default.‌This presented only an overall average price for the service for customers did not want to purchase it for both legs of their trip.The regulator said that anyone wishing to add luggage for one leg only was forced to interrupt the booking process to override this setting.‌It added that this is a step most consumers would be unlikely to notice or navigate.The investigation will determine whether easyJet's booking system created unclear pricing conditions and limited consumers' ability to make fully informed choices."We are aware of the proceedings initiated by the AGCM and will fully cooperate with the authority throughout its investigation," the airline's spokesperson told Euronews.‌"We believe we have always acted in accordance with applicable consumer protection legislation and remain committed to ensuring complete transparency and fairness for our customers."We will now carefully review the Authority’s decision and consider what action to take."Article continues belowIn May 2021, the AGCM imposed a €2.8 million fine on the easyJet and rivals Ryanair and Volotea, after they failed to offer cash reimbursements for flights cancelled when Italy lifted its COVID-19 travel restrictions. The airlines issued vouchers instead.EasyJet appealed, but the Lazio Regional Administrative Court in Rome rejected the challenge in February 2025.Choose Daily Mirror as a 'Preferred Source' on Google News for quick access to the news you value.‌EasyJetAir travelEuronews ASLazio ASRyanairAdministrative CourtApps