The new compliance standards look set to trigger fresh investments for a sector that has splashed billions of shillings in network upgrades, notably on 4G and 5G.
By
Kabui Mwangi
Correspondent
Nation Media Group
Mobile phone operators will for the first time face financial penalties and business sanctions for dropped calls and poor internet connection, putting pressure on telecoms firms to upgrade networks.
Globally, regulators often tighten QoS enforcement after periods of rapid subscriber growth, smartphone adoption, mobile internet…
The government has warned Kenya's mobile network operators over declining service quality and urged improvements as rising demand…
State moves in to improve quality of service with a system that will compensate subscribers.
“The expectation is clear: the industry must now deliver measurable improvements, and the commission will continue to enforce…
New compliance standards likely to trigger fresh investments.
Nigerian telecom operators have compensated over 75 million subscribers for poor network quality, following a directive from the…
