By
Kabui Mwangi
Correspondent
Nation Media Group
Mobile phone operators will for the first time face financial penalties and business sanctions for dropped calls and poor internet connection, putting pressure on telecoms firms to upgrade networks.
The new compliance standards look set to trigger fresh investments for a sector that has splashed billions of shillings in network upgrades, notably on 4G and 5G.
By
Kabui Mwangi
Correspondent
Nation Media Group
Mobile phone operators will for the first time face financial penalties and business sanctions for dropped calls and poor internet connection, putting pressure on telecoms firms to upgrade networks.

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