State moves in to improve quality of service with a system that will compensate subscribers.
By
John Mutua
Business Reporter
Nation Media Group
Telecommunications operators will be required to set up a system to compensate subscribers in cases of dropped calls and other outages as the State moves in to bolster the quality of service.
The new compliance standards look set to trigger fresh investments for a sector that has splashed billions of shillings in…
Nigerian telecom operators have compensated over 75 million subscribers for poor network quality, following a directive from the…
The government has warned Kenya's mobile network operators over declining service quality and urged improvements as rising demand…
Globally, regulators often tighten QoS enforcement after periods of rapid subscriber growth, smartphone adoption, mobile internet…
New compliance standards likely to trigger fresh investments.
Mobile Network Operators in Nigeria are moving to address rapid data depletion, by developing new transparency tools…
