The Nigerian Communications Commission (NCC) has assured Nigerians that ongoing investments and regulatory interventions in the telecommunications sector are beginning to improve service quality, while warning operators that stricter enforcement measures will continue against poor network performance.
NCC disclosed its plan to improve telecoms services in a statement issued on Wednesday by the commission’s Head of Public Affairs, Nnenna Ukoha.
The regulator acknowledged growing public frustration over dropped calls, slow internet speeds, unstable data services, and network disruptions affecting consumers across the country.
There has been renewed complaints by Nigerian internet users in the previous weeks, who repeatedly lamented deteriorating conditions of services by Nigerian telecoms, which supposedly affected business transactions and other activities.
Subsequently, the Minister of Communications, Innovation, and Digital Economy, Bosun Tijani, issued warning on Monday, that telcoms who failed to improve their services to Nigerians after the government’s efforts to improve conditions to render quality services, will face regulatory actions.
