Turn browsers into buyers using the power of chatManage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox.Don't have a Shopify store? Get started with a 3-day free trial.How Shopify Inbox worksHarness powerful insightsTurn conversations into checkoutsCart actionsGet insights into what customers have in their cart when you talk to them using online store chat.Discount codesShare custom discount codes over chat to close sales and turn a one-time shopper into a loyal customer.Message classificationIdentify conversations that are likely to lead to a sale with automatic message classification.more than customer support70% of Shopify Inbox conversations are with customers making a purchasing decisionEmpower yourself and your teamHelp more customers in less timeDrive conversion with instant answersShopify Magic suggests personalized FAQs and responses for your store. Review and publish instant answers that are crafted to your business in your store's chat window, moving buyers closer to a sale.Generate suggested repliesQuickly respond to live chat inquiries with help from Shopify Magic. Review, edit, and respond to drive top-of-funnel conversions, turning more chats into checkouts.Order statusSpend less time on customer support and send automated order status updates over online store chat.Shopify Inbox is a powerful tool... it helps me rescue sales after spending time, money, and energy getting a customer to that point. It pays huge dividends.The power to chat on your termsCustomers expect answers fast, and the pressure to respond in real time is a challenge for most businesses. But with Shopify Inbox, you can deliver high-quality messages without the need for live business chat.Automated messagesGreet customers with automated messages so they feel welcome, and let them know when you're available for real-time help.Follow up with emailCollect customer information at the start of the chat and continue conversations over email without leaving Shopify Inbox.Resources to help you get startedTurn browsers into buyers using the power of chatShopify Inbox is a free business chat app built right into your admin.Don't have a Shopify store? Get started with a 3-day free trial.