As millions of Muslims prepare for this year’s Hajj, Saudi Arabia has expanded the use of artificial intelligence and smart digital infrastructure to improve crowd management, enhance operational efficiency and make the pilgrimage safer and smoother for worshippers from around the world.
The Kingdom’s efforts are being led by the Saudi Data and Artificial Intelligence Authority (SDAIA), which is operating a range of integrated AI-powered platforms and digital services throughout the pilgrimage journey – from pilgrims’ departure from their home countries to their arrival in Saudi Arabia and departure after completing Hajj.
“Our goal is to ensure that AI operates quietly in the background while making the pilgrim journey safer, smoother and more efficient at every stage,” SDAIA official spokesperson Majed al-Shehry told Al Arabiya English.
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He added that AI has become a key tool in managing large-scale crowd operations through predictive technologies, advanced data analytics and real-time monitoring systems that help improve safety and operational efficiency.
