The motor vehicle industry faces heightened scrutiny as the National Consumer Commission intensifies efforts to address product recalls and ensure accountability for consumer protection.

South African businesses and consumers are navigating a rapidly evolving landscape of product safety, liability, and regulatory enforcement.

From phantom online stores to widespread motor vehicle recalls, the National Consumer Commission (NCC) has intensified its focus, pushing accountability deeper into the supply chain and flagging new threats.

A webinar on Thursday on product liability and NCC enforcement, featuring experts from Cliffe Dekker Hofmeyr, highlighted critical trends.

The era of businesses escaping responsibility due to technical loopholes or claims of ignorance is over. The regulator is becoming, in the words of director Anja Hofmeyr, “much more interventionist”.