According to Gallup’s State of the Global Workplace report, global engagement has fallen to its lowest level since 2020.
Employee engagement is declining globally despite organizations investing more than ever in engagement initiatives.
For Keren-Amy Laughton, Partner at digital experience consultancy, organizations must learn to “unlearn” long-standing assumptions about engagement, leadership, and change if they want to remain effective in the next decade. “Global engagement has hit its lowest point in years, and the evidence is clear that doing more of the same is no longer working.”
“Organizations have responded by adding more initiatives, more programmes and more technology, but these are too often layered on top of an unintentional strategy or an outdated way of doing things. ” According to Laughton, the instinct to add more is deeply ingrained, and it is precisely that instinct that organizations must learn to resist. “Unlearning is not about abandoning what has worked. It is about recognizing when the conditions have changed so fundamentally that old assumptions are no longer serving you. That is a much harder thing for most organizations to do than simply launching the next initiative.”
