Technology Correspondent
Naked Insurance has become the first South African company to release a native app in OpenAI’s ChatGPT platform, a move that signals the growing use of artificial intelligence (AI) as an interface for digital commerce.
The South African-based insurance technology (insurtech) platform, which uses AI to offer cover for cars, homes and other valuables, has become the first company globally to develop and deploy an app that can provide a final, binding car insurance quote.
Alex Thomson, co-founder of Naked Insurance, told Business Day the integration connects directly to the same live underwriting and rating technology that powers quoting and buying on its website and app.
While a number of insurance providers including Tuio and Skywatch.ai have their apps running through ChatGPT, the differentiator for Naked is that a quote generated from the AI interface is the final premium, and not an indicative estimate that requires an additional quoting process later.
