That’s what South Bend, Indiana, Mayor James Mueller did with his initiative that uses AI to interpret data about residents, like a family falling behind on paying its water bill, and to help offer them services and support that could prevent larger issues.

“Technology is not necessarily good or bad – it’s how it’s used and how you protect against abuses,” said Mueller, a Democrat who has been mayor since 2020. “We’re trying to use cutting edge tools to deliver city services in a proactive way that meets our residents’ needs.”

The twenty-four winners announced Tuesday range from Boise, Idaho, where they are using geothermal energy to lower residents’ heating bills, to Beira, Mozambique, where they are relocating fishermen and their families from flood-prone coastal homes to safer inland houses. Each will receive $1 million to implement the program, as well as support from Bloomberg Philanthropies experts to help the new initiative succeed.

The hope, says former New York City Mayor Michael R. Bloomberg, founder of Bloomberg Philanthropies and Bloomberg L.P., is that successful programs from Mayors Challenge winners can be used in other cities.

“The most effective city halls are bold, creative, and proactive in solving problems and meeting residents’ needs – and we launched the Mayors Challenge to help more of them succeed,” Bloomberg said in a statement.